77bd Privacy Policy

1 Introduction and Scope

This privacy policy forms the basis of your relationship with the 77bd platform. When you create an account on our site, play games, place bets, or use any of our services, you are considered to have agreed to the terms of this policy.

77bd operates as a trusted online entertainment platform for Bangladeshi users. In line with the values stated on our About Us page, we always place transparency and fairness as our highest priority. This policy has been prepared in accordance with applicable data protection regulations in Bangladesh.

This policy applies not only to site users, but also to everyone who communicates through the 77bd mobile application (Android and iOS), support channels, and other digital platforms.

2 What Data We Collect

77bd collects only the information that is genuinely necessary to provide our services properly. We avoid collecting irrelevant or excessive data.

2.1 Registration and Identity Information

When creating an account, we collect the following information:

• Full name and date of birth (for age verification — to confirm 21+)
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID or passport number (during the identity verification process)

2.2 Financial Information

Information we collect for deposits and withdrawals:

• bKash, Nagad or Rocket account number
• Bank account number and branch details (for bank transfers)
• Transaction history and amounts

We never store full card numbers or PIN numbers under any circumstances. All financial information is processed through encrypted channels.

2.3 Usage Information

Information automatically collected while using the site:

• IP address, browser type and operating system
• Time and sequence of page visits
• Gameplay data — which game, how long, bet amounts and results
• Unique device identifier

3 Purpose of Data Use

Collected information is used only for specific purposes. We never use your data for unnecessary activities.

3.1 Service Delivery and Operations

• Creating, managing and securing accounts
• Processing deposits and withdrawals
• Running games and determining results
• Providing bonuses and cashback benefits (including the VIP programme)

3.2 Customer Service

Our 24/7 live chat and email support team verifies your account and transaction information to resolve your issues promptly. Only the minimum necessary information is used for this purpose.

3.3 Security and Fraud Prevention

• Detecting unusual transactions or account activity
• Preventing the creation of multiple accounts
• Verifying age and confirming identity

3.4 Improvement and Analysis

Anonymous statistical analysis is carried out to improve the user experience and resolve technical issues on the platform.

4 Data Storage and Retention

77bd stores your information on servers where industry-standard security measures are in place. How long data is retained depends on the nature and purpose of that data.

• Account information: For as long as the account is active, and after closure for the period required by applicable regulations.
• Financial transaction records: For the period required by financial regulations and audit requirements.
• Log and tracking data: Generally deleted 12 months after the date of collection.
• Customer service communications: Retained for a defined period after the case is resolved.

5 Sharing Data with Third Parties

77bd does not sell, rent, or share your personal information with third parties for marketing purposes. Information may be provided in the following limited circumstances:

5.1 Technology and Service Partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket), identity verification, and technology services. These partners may only use the information for the specific task they have been given, and they are bound by strict confidentiality agreements.

5.2 Legal Obligations

We may be legally required to provide information in accordance with a valid order or warrant from a Bangladeshi court or law enforcement authority. In such situations, only the minimum information that is strictly necessary is provided.

5.3 Business Transfers

In the event of any future company merger or acquisition, users will be informed in advance and continuity of this privacy policy will be ensured.

6 Cookie Policy

Our website uses cookies and similar technologies that improve your browsing experience.

6.1 Essential Cookies

These are essential for the core operation of the site — maintaining login sessions, verifying security tokens, and saving language preferences. The site does not work properly without these cookies.

6.2 Analytics Cookies

Anonymous statistical data is collected to understand which parts of the site are used most. This information does not identify individuals.

6.3 Cookie Controls

You can delete or disable cookies at any time from your browser settings. However, if essential cookies are turned off, some features of the site may not work properly.

7 Data Security Measures

77bd follows industry-standard technology and practices to protect your information. Security is not just a technical matter — it is part of our everyday work culture.

• SSL Encryption: All data transmitted on the site and app is protected by 256-bit SSL encryption.
• Password Encryption: Passwords are never stored in plain readable form.
• Two-Factor Verification (OTP): Mobile OTP verification for login and large transactions.
• Firewall and Intrusion Detection System: Unauthorised access is prevented through continuous monitoring.
• Regular Security Audits: Security audits are conducted regularly by third-party specialists.
• Access Controls: Only authorised staff can access limited information on a need-to-know basis.

Please note, however, that 100% security on the internet cannot be guaranteed. Keep your password confidential and notify us immediately if you notice any suspicious activity.

8 User Rights and Controls

77bd is committed to giving users maximum control over their own information.

8.1 Right to Access Information

You can request from us at any time to find out what information we hold about you.

8.2 Right to Correct Information

If your name, mobile number, or any other information is incorrect, it can be corrected through account settings or customer service.

8.3 Request to Delete Information

After closing your account, you may request that your personal information be deleted. However, some information is legally required to be retained for a defined period due to financial regulatory rules and legal obligations.

8.4 Stopping Marketing Communications

To stop promotional emails or SMS, you can change your preferences directly in account settings or notify support.

In addition, the self-management tools described on our Responsible Gaming page — such as setting deposit limits, taking a break, or temporarily suspending your account — are an important part of managing your experience.

9 Minor Protection

77bd strictly refrains from providing services to persons under the age of 21. Age is verified at the time of registration and a copy of an ID document may be requested in cases of doubt.

We do not intentionally collect or store any information relating to persons under 21. If it comes to our attention that a minor has created an account, that account will be closed immediately and the related information will be deleted.

If you become aware that a minor is using our site, please notify our support team.

10 Policy Changes and Updates

77bd reserves the right to amend or update this privacy policy as necessary. For significant changes:

• The "Last Updated" date at the top of the page will be changed.
• Registered users will be notified by email or SMS.
• A notice will be displayed on the site for important changes.

Continued use of the site after an update will be considered your acceptance of the new policy. If you object to a change, you have the right to close your account and request deletion of your information.

Alongside this privacy policy, please also read our Terms and Conditions page, as both together govern your relationship with 77bd.

11 Contact Us

If you have any questions, complaints, or requests regarding this privacy policy, please get in touch with us.